Active/Collaborative Learning Student Teams Integrating Technology Effectively Women and Minorities Assessment and Evaluation EC2000 Emerging Technology Foundation Coalition Curricula Concept Inventories
Active Listening

Active listening is a communication procedure wherein the listener uses nonverbal behavior, such as eye contact and gestures, as well as verbal behavior, including tone of voice, open-ended questions, restatements, and summaries, to demonstrate to the speaker that he or she is being heard.

  • Summarize To restate in a concise form. Summarizing is an aspect of active listening utilized by all parties in dialogue to increase a common understanding.
  • Clarify To make clearer or enhance understanding. Clarifying involves asking questions, restating, and summarizing what the speaker said.

Accreditation Board for Engineering and Technology

References for Further Information

  1. Gagne, R .M., L.J. Bridges, and W. W. Wagne. 1998. Principles of Instructional Design. Orlando, FL: Holt, Rinehart and Winston, Inc.
  2. Hanson, G., and B. Price. 1992. Academic Program Review. In: M. A. Wjitley, J. D. Porter, and R. H. Fenske (eds.). The Primer for Institutional Research. Tallahassee: Association for Institutional Research.
  3. Satterly, D. 1989. Assessment in schools. Oxford, UK: Basil Blackwell Ltd.

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