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How can a teacher or facilitator reduce the likelihood of dysfunctional
teams?
Investing time in helping teams get off to a good start can
reduce the likelihood of dysfunctional teams, reduce the severity
of dysfunction, and provide the foundation for facilitating dysfunctional
teams. Here are some concrete suggestions.
- Provide training to the students about how to work in teams
(confronting unrealistic expectations, diversity training, and
a system for managing conflict). See other documents in the series
on team training.
- Plan the team assignments
- Assign the teams in a fair and careful manner
- Help team members develop a code of cooperation
and a system for managing conflict
- Help team members anticipate possible dysfunctional behaviors
and brainstorm about what to do if these should occur
- Help team members accept responsibility
for successful development of the team
- Periodically monitor progress and effectiveness before problems
escalate
- Provide assessments of teams and team
members with feedback
- Build both individual and collaborative responsibility (accountability)
into the grading process
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