Effective communication begins with first understanding how the communication process works. The sender-message-channel-receiver model5 describes the communication process. The SMCR model is described pictorially below.
[SMCR model will be placed here soon.]
The sender has to be aware of six variables when communicating with another person.
Each variable affects how we transmit our message and how the message will be received.
The message has three components:
There are two types of channels:
The receiver of the information has to use the same skill set as the sender with an additional variable—the credibility of the speaker.