|
Example 3: Jim Morgan, Texas A&M University
often teaches first-year engineering courses in section sizes of one hundred. He uses the following steps for facilitating a dysfunctional team:
- Set up a team meeting. Do not discuss the problem with individual members of the team.
- Ask the team to bring their (individual and team) goals and code of cooperation to the meeting.
- Review the two documents with the team and ask questions until the students start to engage each other in a discussion.
- Sit back to watch the team resolve the conflict(s).
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
A common scenario:
First student: “Everyone knows we are all here to get an A!”
Second student: “All I want to do is to survive and have a good time.”
Faculty member: “How hard would you be working if it were not for the team?”
Both students: “Oh . . . .”
Back
|
